CONTACT ME

BIRTHE'S KITCHEN

16 RAVEN CLOSE, BILLERICAY, ESSEX CM12 0JE UNITED KINGDOM

TEL: 07984 216258

EMAIL: BIRTHES.KITCHEN@HOTMAIL.COM

WWW.BIRTHESKITCHEN.CO.UK

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DELIVERY & REFUNDS

DELIVERY POLICY

£5.00 P&P for orders up to £11.00 (including gift packaging items if ordered).

 

£7.00 P&P for orders up to £35.00 (including gift packaging items if ordered).

 

Orders over £35 will be delivered free of charge.

 

All prices only apply to delivery within the UK mainland. For orders outside of the UK, please contact me for a quotation.

 

I aim to dispatch orders within five working days of receiving your order and you should receive your order within seven working days. I will inform you as soon as possible in the unlikely event of this delay being extended.

REFUND POLICY

I will always replace faulty or damaged products free of charge. Breakages must be notified within 48 hours of delivery. If any product is not to your satisfaction for any other reason, please ring me first to discuss the problem and see if we can resolved it.

 

I cannot accept returned goods which are not faulty, except by prior arrangement, by telephone, in which case we will deduct the original cost of postage and packing from any refund, plus a 15% handling fee. The goods must be returned in perfect condition, in the original packaging and suitable for re-sale.